FAQ

OnYou operates with one of the largest and most qualified mystery shopping databases/registered auditors throughout Brazil, ensuring tailored service to various industries. This is because participants are selected according to the profile of the customers of each company.

Mystery Shopper/Audit evaluations are valid only if the correct methodologies are implemented and the procedures are correctly executed. For this purpose, training Mystery Shoppers /Auditors is an essential factor! Each one of our "spies" goes through a training and certification process so you know exactly what is expected of them and how they should prepare for each evaluation.

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OnYou Labs